Professional Appliance Service

The skilled technicians from Bowers Service Company have been trained to service and repair all major appliances. Our areas of appliance expertise include:

Give us a call to see if we can work on your appliance.

Warranty Service:

Bowers Service is proud to provide warranty service for the manufacturers listed below. If you have warranty issues with any of the brands below, give us a call and we can guide you on the next step.

We recommend you have a Model Number, Serial Number and Purchase Date of your appliance prior to calling.

Guaranteed Used Appliances:

Bowers Service Company has offered late model, quality Guaranteed Used Appliances for over 50 years.

Every item is tested and refurbished as needed in our shop.

We often say the advantage of buying from us is the clean appliances you will see on our display floor and also what you don’t see. Because of our experience we often decline to sell many units because of brand, age, and condition. In addition to that, many units do not pass our in-shop inspections.

Do-It-Yourself VS. Calling A Professional:

In today’s world we have the internet at our finger tips. Online resources such as YouTube and online forums, can be helpful in aiding with a repair. However, we caution that these resources can be misleading in the diagnosis of a machine. With any “Do It Yourself” video, the ease of the repair can be misleading. Today’s appliances are complicated machines with advanced electronics and error codes. They are made to seem simpler than they actually are. Often, we see money spent on problems based on an online diagnosis, and in the end, the problem isn’t fixed and the parts are not returnable. Therefore, we suggest caution in any DIY analysis. If you lack electrical knowledge and the ability to use a meter, simply looking online for a solution, may call for parts that are not needed.In more cases than not, it ends up costing more than hiring a professional.

The internet can be a helpful tool but know your limits. If you decide to proceed, be sure to observe all safety warnings in your owners guide and attachments on the product.

Consider:
  • Not easy to gain access to inner workings of machines
  • Special tools required to disassemble
  • Expense/complication with today’s electronics
  • Non-returnable parts
  • After deciding to repair your appliance, many of our customers consider buying parts and making their own repair.

There are many types of problems every appliance owner can easily deal with themselves. The first step is to familiarize yourself with the normal operating characteristics of your appliance. If you do not normally operate the appliance then you should review the owner’s manual and ask questions of the regular operator.

After that, see your owner’s manual under “troubleshooting” or “before you call for service” headings for the most basic problems.Other more complex problems pose more of a challenge. We suggest a little self-evaluation at this point. If you are electrically and mechanically inclined, normally handle other household repairs and have some confidence about it go ahead and give it a try.

On the other hand, if the above does not describe you, 417-358-8808 is our number. Some reasons to decide to call a professional include, convenience, quicker solution to problem, safety issues, and removing the risk of purchasing un-needed parts.

If you decide to proceed, be sure to observe all safety warnings in your owner’s guide and attached to the product.

For additional resources most major manufacturers offer more detailed troubleshooting tips on their websites, such as www.whirlpool.com and www.maytag.com

Once you have made your diagnosis, you may again want to consider calling in an experienced technician. As servicer, you assume responsibility for the cost of parts and completion of the repair. As a result, this is a good point to evaluate confidence in your diagnosis.

Consider:

A. The price of parts

B. Any special tools required

C. Any special experience involved to complete the repair

D. Time required

At Bowers Service Co., we are always willing to offer estimates for parts (see below) and labor if you choose.

Getting the Correct Part

Once you have made your diagnosis we can offer some tips to help you get the correct part quickly and at the most reasonable price available.
Supply us with as much of the following information as possible:

A. Brand

B. Model Number (see tips below)

C. Defective part (or if not available any numbers on part)

D. Description of part function and location on appliance

We are very experienced at procuring parts from several sources. The information above allows us to research all of our options. For example many times when we have only a model number we are limited to factory (O.E.M.) parts, which tend to be higher priced than other sources. When we have all of the information, many times we can find more than one source for the part, which can mean a lower price. We will usually offer you an experienced recommendation. Sometime O.E.M. parts are worth the extra cost because of better quality and sometimes they aren’t. Tips for finding correct numbers: Find the serial plate on the appliance and very carefully (clean the plate and use a flashlight if necessary) record the complete numbers. Model number is most important. Watch closely for prefixes and suffixes to model number, which may be separated from main model number by a space.
If a manufacturing number, lot number, or b/m number is there, record it also. Serial numbers are usually not used for parts research.
Common locations for serial plates:
  • Refrigerators- behind toe panel (before 1980) or refrigerator section interior (newer models).

Look on walls close to ceiling and on ceiling. Remove crisper drawers and check side walls.
  • Ranges- Under cook top, on door facing of oven, cabinet behind broiler or storage drawer.
  • Washers- Under lid, on top of timer console, bottom or top edge of side cabinet.
  • Dryers- Facing around door.
  • Dishwashers- Along the edge of tub, next to door gasket.

Many times we will have the required parts on hand. If not, we receive orders on a regular basis from our supplier, and once a week, from our outlying suppliers. We cover the shipping costs for items ordered on these regular shipments. We require all special order parts to be paid in full at time of order. We will return items on a case by case basis subject to return fees and credit card fees we have to recover.

Due to storm damage,

Bowers Store Front is Now Restricted to Phone Calls for In-Home Service Only.

We apologize for any inconvenience.